Metro customers who rely on elevators can take advantage of center-platform stations to circumvent out-of-service elevators.
Metro stations have either side or center platforms. Side platforms are separated by the track; moving from one side to the other requires going up to the mezzanine level, crossing over, and coming down on the far side. Center platforms have tracks on the sides of the platform, so crossing from one side to the other can be done without leaving the track level.
Here's an example:
If you find an elevator out of service, you can also go to the next station and ask the station manager for shuttle service back to your destination. However, our customers tell us that the strategy outlined in the example above typically gets you on your way significantly faster than waiting for a shuttle to be dispatched.
Finally, avoid being surprised by out-of-service elevators by monitoring our elevator status page, station announcements, and outages displayed on station platform displays and kiosk whiteboards.
This list of stations with center platforms is provided to help customers circumvent out-of-service elevators.
|Addison Road-Seat Pleasant||Franconia-Springfield||Benning Road||King St-Old Town||Braddock Road||L'Enfant Plaza||Capitol Heights||Largo Town Center||Capitol South||Metro Center||Eastern Market||Morgan Boulevard||Federal Center SW||Potomac Ave||Federal Triangle||Stadium-Armory||Foggy Bottom-GWU||Van Dorn Street|
|Anacostia||Greenbelt||Archives-Navy Memorial-Penn Quarter||Mt Vernon Sq 7th St-Convention Center||Branch Ave||Navy Yard-Ballpark||College Park-U of MD||Naylor Road||Columbia Heights||Shaw-Howard U||Congress Heights||Southern Avenue||Fort Totten||Suitland||Gallery Pl-Chinatown||U Street/African-Amer Civil War Memorial/Cardozo||Georgia Ave-Petworth||Waterfront|
|Capitol South||L'Enfant Plaza||Court House||Landover||Deanwood||Metro Center||Dunn Loring-Merrifield||Minnesota Ave||East Falls Church||New Carrollton||Eastern Market||Potomac Ave||Federal Center SW||Stadium-Armory||Federal Triangle||Vienna/Fairfax-GMU||Foggy Bottom-GWU||
|Bethesda||Rockville||Brookland-CUA||Shady Grove||Cleveland Park||Silver Spring||Farragut North||Takoma||Forest Glen||Tenleytown-AU||Fort Totten||Twinbrook||Friendship Heights||Union Station||Glenmont||Van Ness-UDC||Grosvenor-Strathmore||Wheaton||Medical Center||White Flint||NoMa-Gallaudet U (New York Ave)||Woodley Park-Zoo/Adams Morgan||Rhode Island Ave-Brentwood||
|Archives-Navy Memorial-Penn Quarter||Huntington||Braddock Road||King St-Old Town||Gallery Pl-Chinatown||Mt Vernon Sq 7th St-Convention Center|