On-time service with few delays should get you where you want to go, when you want to get there. From the moment you arrive in a station or board a bus, we will strive to make your travel safe, reliable, clean, comfortable and affordable. Our information should be easy to hear and simple to obtain with support from the latest self-service technology and responsive staff.
"This is about strategic and business plans that set out what our customers should expect, delivering the service they deserve, and never losing focus on the safety of our riders and employees."
– Tom Downs, Chair,
Customer Service and Operations Committee