Metro passengers and employees

Richard Sarles 
"Our customers know that many trains, stations and buses are already crowded and we need to begin planning now to prevent that from worsening and prepare for more riders. As the jurisdictions plan various expansion projects, we also need to make sure that we have a seamless, multimodal, transit network and Metro is in a unique position to serve as the transit planner for the national capital region."

- Metro General Manager and CEO Richard Sarles

Over the last three years, Metro has been focused on rebuilding the system and Join the conversation here restoring safe and reliable operations for our customers through Metro Forward, its $5 billion-dollar, six-year investment program. While Metro is currently bringing the system back up to where it should be, the agency has also started planning for the future to ensure that Metro is able to carry the millions of more riders that are expected to come in the future, and to help keep the region's economy moving.

To start planning, Metro talked to over 11,000 stakeholders to understand the region's priorities. A set of common themes emerged:

    • Make no small plans for Metro
    • Recognize Metro is critical to the region's future
    • Keep rebuilding
    • Reduce crowding
    • Provide better customer information
    • Ensure stable funding

From these themes, Metro developed a staff draft plan, Momentum. The draft plan starts with safety as the highest priority, and emphasizes the importance of maximizing the current transit network by utilizing every bit of capacity available. To make this a reality, Metro proposes the following initiatives be implemented by 2025:

    • Become the one-stop shop for bus and train information for all the region's transit customers, regardless if the traveler is on Metro, ART, the Circulator or the other services in the region;
    • Operate all 8-car trains during rush hour by acquiring additional railcars, power capacity and yard storage
    • Enhance and make bus service faster by improving service and building bus-only lanes to complete the Metrobus priority corridor network;
    • Expand or enhance select core stations to accommodate more customers;
    • Build new pedestrian connections between selected stations to provide more convenient transfer options;
    • Develop an open fare payment system for all regional transit providers; and
    • Build new infrastructure, such as tracks and stations, that would provide more travel options and improve service for customers.

Metro invites you to check out Momentum: The Next Generation of Metro.
Strategic Plan At-A-Glance | Strategic Plan At-A-Glance (Spanish)
Full Staff Draft Strategic Plan
 

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