Riding Smart
Metro rules and manners
The following are some rules and manners when riding Metro.
- Please don't eat, drink, smoke or litter on Metro vehicles or in the
stations. Metro Transit Police issue citations or make arrests to enforce
the law. Help to keep the system clean.
- Audio or video devices are allowed as long as you use headphones.
- Let passengers get off the bus or train before you board.
- Be courteous. Seats next to the doors are reserved for senior citizens and riders with disability. Please give your seat to someone who needs it more than you.
- When riding the escalators, stand to the right, walk on the left.
- Please give seniors and riders with disability priority when using the elevators.
Do
- Watch your step getting on or off.
- Stand behind the white line.
- Refrain from rowdiness or horseplay.
- Use the seatback handholds if you are standing.
- Stay clear of closing doors.
- Always follow the driver's instructions.
- When getting off, wait until the bus leaves to cross the street.
Don't
- Talk to the driver when the bus is moving.
- Lean against the doors.
On escalators
Enjoy escalators convenience. Use them safely.
Do
- Stand to the right facing forward.
- Hold the handrail but don't lean on it.
- Keep feet away from the sides.
- Make sure you have no dangling clothing or loose shoelaces that could get caught.
- To stop an escalator in an emergency, use the emergency button. Emergency stop buttons are at the top and bottom of the escalators on the right hand side near the floor under a flap.
Don't
- Ride barefoot.
- Run on the escalator.
- Run down the up escalator or vice versa.
- Sit on the steps or the handrail.
- Take the escalator if you are using a stroller, wheelchair or handcart, or have a heavy load.
Attention, parents!
Do
- Hold a small child's hand at all times. On escalators, make sure your child's other hand is not touching the side panel.
- If you have a stroller, use the elevator. There's no safe way to carry an infant in a stroller on an escalator. If the elevator is out of service, carry your infant in your arms, fold the stroller and take the escalator.
- Make sure that your child has no dangling clothing, untied shoelaces or unbuckled shoes.
- Make sure your child gets on and off the train or bus with you. Help each child step on and off the train, bus or escalator safely.
- Devise a plan ahead of time with your children on what to do in case you get separated.
If you do get separated, tell a Metro employee. Station managers, transit police,
train and bus drivers, street and operations supervisors are all trained to help you.
Don't
- Let a child sit on escalator steps or on the edge of the platform.
- Let a child play or run in the station, on the train or on the bus.
