Senior SmarTrip® FAQ's

Metro has eliminated the senior citizen ID card effective 7/1/2008.

• I am 65 years of age. How do I get reduced fares on Metro?
• I currently have a reduced fare SmarTrip® card. Do I need to purchase the new Senior SmarTrip® card?
• I just replaced my non-usable reduced fare SmarTrip® card. How do I transfer the money that I had on that card to my new Senior SmarTrip® card?
• Can I purchase the new Senior SmarTrip® card on your website?
• What's the advantage of using a Senior SmarTrip® Card?
• Where can I buy a Senior SmarTrip® card?
• How do I register my SmarTrip® card?

I am 65 years of age. How do I get reduced fares on Metro?

• A valid driver's license, non-driver's ID, or passport must be shown to purchase the $5 Senior SmarTrip® card, which can be used for both Metrobus and Metrorail OR
• A valid driver's license, non-driver's ID, passport, or Medicare Card and photo ID may be used to purchase the $10 Senior Farecard for reduced fare on Metrorail or the $6 Metrobus Weekly Senior Pass OR
• on Metrobus, seniors can just show their valid Medicare Card and photo ID to pay the reduced fare.

Seniors who have valid Metro Senior Citizen ID Cards may continue to use these cards until they expire; however, these cards will not be renewed or replaced after June 29, 2008.

I currently have a reduced fare SmarTrip® card. Do I need to purchase the new Senior SmarTrip® card?

No. Seniors should not purchase the new Senior SmarTrip® card unless their current card is lost, stolen or damaged. Seniors can exchange their non-working, non-damaged SmarTrip® cards for a new one at the Metro Center or Pentagon stations for free.

I just replaced my non-usable reduced fare SmarTrip® card. How do I transfer the money that I had on that card to my new Senior SmarTrip® card?

Please call our SmarTrip® Office at 1-888-762-7874 or TTY 703-620-8782 to request to have the balance transferred.

Can I purchase the new Senior SmarTrip® card on your website?

No, you must appear in person to present valid identification verifying that you are age 65 or older.

What's the advantage of using a Senior SmarTrip® Card?

With a registered SmarTrip® card, there are no more worries about demagnetized and damaged paper cards or lost cards. A lost or stolen Senior SmarTrip® card can be replaced with its remaining Metro value at the time it was reported lost or stolen for a $5 replacement fee. Call 1-888-SMARTRIP (1-888-762-7874) to report a lost or stolen card.

Where can I buy a Senior SmarTrip® card?

Senior SmarTrip® cards are available for $5 at Metro sales offices, regional commuter stores, and select public libraries in Prince George's and Montgomery counties. If you'd like further assistance to find out where you can buy a Senior SmarTrip® card at a location near you, see Metro Sales Locations or call the SmarTrip® Regional Customer Service Center at 1-888-762-7874.

How do I register my SmarTrip® card?

A registration form must be filled out where you purchase your Senior SmarTrip® card.