Step-by-Step Instructions for Applying for Metro Jobs

Use these instructions to help you through each page of the online application. You may want to keep these instructions open and refer back to them as you complete the application. Please also refer to our FAQ for additional information. When you are ready to create your profile, follow the link at the bottom of this page.

Your User Name and Password Information

If you do not have an existing profile, you will need a valid email address to create an online profile. If you do not have an email address, there are several Internet Providers from whom you can obtain a free email account.

To create your profile:

  1. From the Metro Jobs page, click on Enter Metro Career Center. You will be taken to a page titled "Welcome Metro Applicant!"
  2. Click on the link Create / Update Resume. You will be taken to a page titled "Log into HEARTS."
  3. Click on the link Are you a new applicant? Click here to register. You will be taken to a page titled "Identification."
  4. Enter a valid email address. This is the email address that will be used to correspond with you regarding your Metro applications.
  5. Create a password. Please make note of the email address and password used to create your profile. You will need this information to review or update your existing online application and to apply for additional jobs in the future.
  6. Re-enter your password.
  7. Click "Register" to finish creating your profile.

If you forget your password, you can click on the "Forgot my Password" link on the login page and the system will send you a new password via email. If you need to change your password, click on the Change Password link on the Applicant home page.

Your Profile

  1. Once you log in, click on the link Create/Update Resume. If you already have an existing profile in the system, it will open for your review.
  2. To update your profile, click the link My resume has changed.
  3. Select the option Submit new resume.
  4. Review and/or update your profile.
  5. When you are satisfied with your profile and you are ready to apply for a job, proceed to the Apply for Jobs section below for detailed instructions.

Profile sections

  1. Your Online Application:
    You will be given 3 options for creating your profile:
  1. If you have a resume file in a compatible format (i.e.: .doc, .rtf or .txt) you may choose to attach it by selecting the option Attach Resume File. By selecting this option, you will need to browse and upload your resume file. Please note, WordPerfect is not a compatible file format.
  2. If your resume is in an incompatible format, you can choose to copy and paste the text directly into your profile by selecting the option Paste Resume Text. This will open up a text box for you to paste your resume text into.
  3. If you do not have a resume file ready or choose not use one, continue by selecting I am not providing a resume and click Next.
  1. Providing Contact Details
    Type your name in the appropriate fields. To add your mailing address, click on “Edit Address”. Enter your telephone numbers without spaces or hyphens. Include the area code. Your email address is required on this page. Click Next to proceed.
  2. Preferences
    Complete each fields based on your desired preferences. Select a desired start date by clicking on the calendar icon and selecting the appropriate date. You can also type the date in using the format: MM/DD/YYYY.
    You are required to answer all EE Sensitive Data questions. If you answer YES to any of the questions, you are required to explain the answer in the text box. Click Next to proceed.
  3. Education
    Using the drop-down menu, select the highest level of education you have completed.

    To enter Primary/Secondary (High School) information, click Add. Select school type and Level Achieved from the drop-down menu. If known, type in your GPA. Check the box “Completed” if you have completed the level achieved entered above. Type your school name and City. Use the magnifying glass to select a State.

    To enter College/University information, click Add. Select a State and Degree by clicking on the magnifying glass. If a Degree has not yet been achieved, select the “Non-Graduate” option. If known, type in your GPA. Check the box “Completed” if you have completed the level achieved entered above. Select a Major by clicking on the magnifying glass. Change the “Search By” criteria to “Description” using the drop down box. Type in the first letter of your Major and click “Look Up”. Select your choice by clicking on the blue link code. If your Major does NOT appear on this list, click cancel. Type your Major in the text box labeled “Major Not Fnd:”. Select a School by clicking on the magnifying glass. Change the “Search By” criteria to “State” using the drop down box. Type in the State abbreviation where the school is located and click “Look Up”. Select your choice by clicking on the blue state link. If your School does NOT appear on this list, click cancel. Type your School name in the text box labeled “School Not Fnd:.” Click OK.

    Once you’ve completed entering all of your education details, click Next to proceed.
  4. Current and Prior Employment
    This section of the application allows you to provide complete details of your current and prior employment.

    Click the Add button. Enter a Start Date and End Date. If this is your current position and there is no End Date, leave that field blank. Type your Employer name, Ending Job Title and City. Select a State from the drop-down menu. Enter your employer’s telephone number. May we contact your employer for a reference? Select an answer from the drop-down menu. Enter a Supervisor name and phone number. If you have left this position, please include an explanation for your reason for leaving. Enter your job responsibilities in the text box labeled “Job Description”. Be as detailed as possible in this area by providing all relevant knowledge, skills and abilities. When you’ve finished, click OK.

    All information in this section must be complete. Repeat these steps for each position you have held. Click Next to proceed.
  5. Licenses and Certificates
    This section is used for specific licenses and certificates. If you have a valid driver’s license, it needs to be included in this section. Click the Add button to add each license and/or certificate that you possess. Click on the magnifying glass to pull up a list of values. If your License/Certificate does NOT appear on this list, click cancel and type it into the “License/Certificate Name” field. Enter date issued, license/certification number, and the name of the entity that issued your license/certificate. Click OK. Click Add to add additional licenses/certificates. Click Next when you’ve finished to proceed.
  6. Training
    Click Add. Enter the Course Title. Enter the name of the organization or school that conducted the training. Enter the date that the training took place. Enter the total training hours. Click OK. Click Add to add additional training courses. Click Next when you’ve finished to proceed.
  7. Languages
    Click Add. Select a language by clicking the magnifying glass for a list of values. Select the language. Select your proficiency level for speaking, reading and writing from the drop-down menu. Click OK. Click Add to add additional languages. Click Next when you’ve finished to proceed.
  8. References
    Use this section to list three (3) current professional references that we may contact that familiar with your work. Click the Add button to add a reference. Enter the reference’s first name, last name, title, employer and telephone number with area code. Select the reference type and an email address if known. Click OK. Click Add to add additional references. Click Next when you’ve finished to proceed.
  9. Submit Application
    Read this statement carefully it serves as your online signature, then click Submit.

    The applicant is responsible for the accuracy, completeness, and truthfulness of all information on the Employment Application. All sections must be fully completed. Human Resources may not consider incomplete applications.

    After clicking Submit, you will see a submit confirmation. Click OK. You will then see a summary of your submitted application. If you wish to make changes to your application, select the link “My resume has changed”. Then select the option “Submit new resume” and make the appropriate changes. You will receive a confirmation via email that your profile was successfully submitted.
  10. Voluntary Self-Identification
    After you submit your application, you will receive an invitation to provide self-identification information. This information is used solely to help us comply with federal and state Equal Employment Opportunity record keeping and other legal requirements. Refusal to complete this information will not subject you to adverse treatment. The information you provide is confidential and will be kept separate from your other applicant information. This information will be used for data reporting requirements and will not be considered in making any employment decisions.

    To Accept, click the Accept button, enter the appropriate information and submit. To Decline, click the Decline button.

View Job Postings

Click on View Job Postings/Apply for Jobs from the login page. You may use the search criteria to limit your search or you can scroll down to view all available Metro positions. To read detailed posting description information for these positions, click on the blue Position Title. The posting description provides information regarding position summary and minimum qualification requirements. You do not have to log in to view Job Postings.

Apply for Jobs

Now that you’ve completed your profile, you are ready to apply for a Metro job!

Once you've decided which jobs you are interested in applying for, add them to your job basket. You can do this from the “View Job Postings” page by checking the box under “Job Basket”, or you can click the “Add Job to Basket” button on the “Job Description” page. You can apply for multiple positions at once. Click the “Job Basket” link at the bottom of the page to see which positions are in your basket. When you are ready to apply for the positions, click the button “Apply for Jobs in Basket.” You will be taken through each page of your profile to confirm the accuracy of the information that you are about to submit. Make any necessary changes and complete your application by clicking the “Submit” button on the last page of your profile.

Verify Application Submission

To verify that your application was successfully submitted, go back to Applicant Home page and click on Application Status. All jobs that you have applied for will appear on this page. If the job you applied for does not appear on this page, your application was NOT successfully submitted. You must follow the instructions above on how to properly “Apply for Jobs”. This page will also display your status for each job you have applied for.

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