Van Pools & Transit Services

View Tutorial Video      Buy SmarTrip® card.      Register SmarTrip® card.     Login to SmarTrip® Account.

All passengers must have a registered SmarTrip® card and must be enrolled in their employer's SmartBenefits® program. The enrolled registered card number is what links you to your transit benefit. If you have a SmarTrip® card, but you're not sure if it's registered, call SmarTrip® Customer Service to verify: 1-888-SMARTRIP (762-7874). If you are not sure if you're enrolled, contact your SmartBenefitsSM administrator.

If you plan to use a van pool, MetroAccess, MARC, VRE, D & B Bus/Quick's Commuter Service, National Coachworks/Martz, CommuterDirect.com, Arlington County Commuter stores or MTA commuter buses, allocate your benefit to your transit provider by the designated date. The 21st of the month is the new monthly deadline to update your SmartBenefitsSM passenger allocation account for the upcoming month's benefits.
SmartBenefitsSM Passenger Allocation Reference Guide PDF


Van Pool & Transit Services Passengers

Van pool passengers who participate in their employer's SmartBenefitsSM program will allocate their van pool fare payments directly into their van operator's designated bank account via the Internet.

D & B Bus/Quick's Commuter Service and National Coachworks/Martz passengers can allocate their monthly benefit towards the cost of their monthly pass by using the SmartBenefitsSM Passenger Allocation process.

Need Help? Take a look at our Video Tutorial.

Step 1 Read the SmartBenefitsSM Passenger Allocation Reference Guide PDF.

Step 2 Set-up or log on to your SmartBenefitsSM Passenger Allocation Account.

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MetroAccess Customers

MetroAccess customers can now allocate SmartBenefitsSM to their MetroAccess account.

Step 1 Read the SmartBenefitsSM MetroAccess Customer Allocation Reference Guide PDF.

Step 2 Set-up or log on to your SmartBenefitsSM Passenger Allocation Account.

Step 3 Manage your SmartBenefitsSM utilizing MetroAccess EZ-Pay. PDF

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MARC, VRE & MTA Commuter Bus Passengers (Commuter Direct)

Riders can allocate their monthly benefit to CommuterDirect.com to have their tickets mailed to their homes or they can go to an Arlington County Commuter store to pick up their tickets monthly.

Step 1 Read the SmartBenefitsSM MARC & VRE Passenger Reference Guide PDF.

Step 2 Set-up or log on to your SmartBenefitsSM MARC & VRE Passenger Account.

Step 3 Set up a mail order account with CommuterDirect.com.

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NEW - Transit Pass Benefit Purchase

Employers must assign value to the Transit Pass Benefit category for employees to use SmartBenefitSM to purchase select passes in their online SmarTrip® account.

Step 1 Transit Pass Overview for Employees / FAQs

Step 2 Login to SmarTrip® Account

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MTA Local Bus Passengers

MTA local bus riders can allocate their monthly benefit to have their tickets mailed directly to their homes. MTA Customer Service: 410-454-7973.

Step 1 Set-up or log on to your SmartBenefitsSM Passenger Allocation Account.

Step 2 Each month by the 25th – To order MTA local bus tickets only, click here and select the Pass Store.

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Van Pool & Transit Services Operators

Step 1 Apply for a new SmartBenefitsSM Transit Operator Account.

Step 2 Read the SmartBenefitsSM Transit Operator Reference Guide PDF.

Step 3 Log on to your SmartBenefitsSM Transit Operator Account.

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