SmartBenefits® is a convenient Web-based program that lets employers assign the dollar value of employees' monthly commuting benefit directly to the employees' SmarTrip® cards. This can be done right from your computer using our website. With SmartBenefits®, you'll immediately eliminate the need to distribute paper vouchers to Metrorail, Metrobus, most regional bus systems', and van pool commuters.
Van pool operators, van pool passengers, D & B Bus/Quick's Commuter Service passengers, and VRE riders can switch fare payments from paper vouchers to electronic SmartBenefits®.
Van pool operators who currently participate in the SmartBenefits® program register their van pool in the online Metro SmartBenefits® van pool operators program. Van pool passengers who participate in their employers' SmartBenefits® program will allocate their van pool fare payments directly into their van operator's designated bank account via the Internet.
Apply for a SmartBenefits® account. Collect your employees' SmartTrip® serial numbers. Enter employees' SmarTrip® serial numbers and benefit amounts between first and 15th day of the month for benefits for upcoming month.
Employees take their SmarTrip® cards to any Metro station's Passes/Farecards machine between the first and last day of the benefit month and claim their transit benefit with the SmarTrip® card.
If an employee fails to claim his or her benefits during the benefit month, a credit will be posted on the employer's future invoice.
The SmartBenefits® program established through Metro is a free service for employers. Go to Employer login. Metro does not charge for anything other than the fares ordered. However, if you are interested in hiring a fee-for-service organization to manage your SmartBenefits® program, feel free to contact the following groups for additional information.
The SmartBenefits® program will not change in January 2010 as planned and instead will remain as is until further notice. See the news release. View the IRS notice.
If you have questions or comments about SmartBenefits®, call:
202-962-1326, option 3
8 AM - 4 PM Monday -
Friday
For questions or comments about SmarTrip®, call
888-762-7874
7 AM - 8 PM Monday-Friday.