Accessibility overview

Metrorail and Metrobus serve a population of 3.5 million within a 1,500 square-mile area, and the system is considered one of the most accessible transit systems in the world. Metro continually strives to provide easy access for all customers. Whether it’s elevator access from street level to the train platform or low floor and lift-equipped buses, Metro is working to make the system accessible to customers with disabilities.

See the following accessibility information on:

• an 18-minute video overview of Metro accessibility features in dial-up (7 megabyte) and high-speed Internet connection (56 megabyte) formats
• Accessible Transportation Options for Customers with Disabilities in the Washington, DC Metropolitan Area
• Metrorail
• Metrobus
• MetroAccess
• Language Assistance
• Elevators and escalators
• Service and Elevator updates
• Fares & farecards
• Trip planning assistance
• Metro is Accessible project
• Free resources available
• Ombudsman program
• Elderly & Disabled Transportation Advisory Committee
  *new* Call for applications for vacancies on committee
• Metro’s quarterly newsletter, ADA On Board, provides additional information on ADA Programs
• Segways and other ABWCs on Metrorail