| INJURY RATE |
|
|
Customers |
| Through November, 2011 |
|
|
Employees |
| Through November, 2011 |
| CRIME RATE |
|
|
Metrobus |
|
|
Metrorail |
|
|
Metro Parking Lots |
| Through November, 2011 |
|
ON-TIME PERFORMANCE
| Metrorail |
90%
December 2011 |
90% Target |
|
| Metrobus |
75%
December 2011 |
78% Target |
|
| MetroAccess |
93%
December 2011 | 92% Target |
UNITS AVAILABLE
230
out of 239 |
Elevators
December 2011 |
|
521
out of 588 | Escalators
December 2011 |
CUSTOMER SATISFACTION RATING (Will be updated Summer 2012)
Metrorail
June 2011 |
|
Metrobus
June 2011 |
|
OPERATING EXPENSES ON BUDGET
CAPITAL INVESTMENT ($M)
FY 2012 (as of December 2011)
COST PER RIDE (FY11)
SUBSIDY PER RIDE (FY11)
|